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Policy

Terms Of Conditions 

Terms of Service

Thanks for choosing Clarity Wireless. Please read all of our Terms & Conditions (“T&Cs”), which contain important information about your relationship with us. 

By: (a) visiting our site www.claritywirelesstx.com or using our service  you accept the Clarity Wireless Terms and conditions. Related but not limited to . 

You waive your right to a jury trial in disputes with Clarity Wireless;

Your disputes with Clarity Wireless will be decided by an arbitrator:

You waive your right to institute or participate in class action litigation against Clarity Wireless.

When are terms and conditions agreed upon

It is an impossibility to complete any transaction without acknowledging and agreeing to Clarity Wireless . Terms and Conditions. 

Our checkout process does not allow ANY purchase to be completed without acknowledgment and acceptance of our Terms and Conditions.

It is expected that all customers will stay current with any changes posted to our terms and condition page through the entire length of their service with us.

 

When providing us your information

You acknowledge that you are eighteen (18) years of age or older and you agree that you have the legal authority to enter into this agreement. You agree that all information supplied to us during any purchase is correct and complete. You understand that providing Clarity Wireless . false or incorrect information may result in additional fees, product and/or service delays or suspension or termination of your services. 

 

Clarity Wireless Fair Usage commitment

To ensure that our Home Internet/Cellphone plans have fair access to the network, we will monitor usage on a regular basis to ensure that usage is both reasonable and fair. If during our investigation we find the account is being misused it will be terminated without notice and without a refund.

 

Who can use this service

Our service is meant for personal use. Yes, you can use it to run your business, however, it is not meant to be used by your customers on a regular basis. Examples of misuse would be but not limited to a coffee house with all customers having access, renting timed use to video game players or supplying our service to a cost of others at your establishment. While we do offer truly unlimited wireless internet we do reserve the right to investigate accounts that have uncommonly high data use. If during our investigation we find the account is being misused it will be terminated without notice and without a refund.

 

Charges for Home Internet /Phone Plans

All charges for Home Internet/Cellphone plans which you purchase from Clarity Wireless , are paid in advance.  Full payment is due at the beginning of each plan period.  Under no circumstances will any proration of the charges be made regardless of the length of time service is provided by Clarity Wireless  during the plan period.

 

Device Purchases and Returns

A Restock fee of $25 will apply to purchases that are shipped to customers. This includes, but is not limited to, wireless devices and bring your own sim packages. This fee will be subtracted from the total amount of the refund. The restock fee is not applicable to the purchase of monthly service for existing customers, monthly service purchases are final and cannot be refunded . 

Devices, such as mobile hot spots, which you purchase from Clarity Wireless , may be returned to us within 14 days after your purchase, unopened in its original packaging, for a full refund.  Following this 14-day period, you are not entitled to any refund of your purchase for any reason.  If you fail to return any device purchased from Clarity Wireless in accordance with these terms, you expressly agree that you are not entitled to a refund, that the full amount of your payment was properly due and owing, and you will not seek, and are not entitled to, any charge back or other credit from your bank or credit card company. 

 

Authorization to Pay by Credit or Debit Card

If the Payment Method you choose is to pay by credit or debit card, we may obtain pre-approval from the issuer of the card for an amount up to two times the amount of the purchase. We will bill your card at the time of purchase (same day) for auto renewals and you will be billed continually every month until cancelled by written or verbal consent. A written cancellation request can be sent via email. If you complete an auto renewal or one time renewal purchase before your 30 days has ended, you will not lose any days of service. Your 30 days will be consider paid for in advance and be applied to your account after the current 30 days has ended. If you cancel an order before completion, that pre-approval may result in your funds or available credit not being immediately available. If you pay by debit card and your payment results in an overdraft or other fee from your bank, you alone are responsible for that fee. When a refund is processed, we will complete it on our end within 2 business days, an email will be sent to the email on your account, it can take your bank 3 to 7 business days to return the funds to you. Failed auto renewal payments will result in service termination and additional fees and penalties to reconnect your service. If you dispute a valid credit card charge with square, inc. your account may be terminated. Accepted payment methods include Visa, MasterCard, American Express and Discover.

 

Plan Renewal

Clarity Wireless only offers a monthly subscription for its service. Any cancellation or stoppage of your subscription will result in termination of service at the end of your cycle. In order to continue or reinstate services, a re-connection fee is required. All billing is done electronically. All customers enrolled in automatic billing will be charged automatically for each billing period on their respective due date with their selected payment method. Customers not enrolled in automatic billing must pay the total amount due on the 30th day or prior to continue uninterrupted service. Customers with 2 or more failed payments may have their accounts terminated or pay extra fees to continue service. If you were on the old rate plan of $60 Home Internet and grandfathered in through auto renewal services, a failed payment could result in your price plan being removed and your account set to the most current pricing.

 

Equipment

Modems, routers, antennas, and cables and phones are available for purchase. Clarity Wireless  will provide exchange, return and warranty policies for those devices. End users can provide their own equipment, Clarity Wireless  cannot be held liable for providing technical support for end an user that provided their own equipment. In addition, Clarity Wireless cannot guarantee that an end user provided equipment will work correctly with our service. A Restock fee of $35 will apply to purchases that are shipped to customers. This includes, but is not limited to, wireless devices and bring your own sim packages. This fee will be subtracted from the total amount of the refund. The restock fee is not applicable to the purchase of monthly service for existing customers, monthly service purchases are final and cannot be refunded . Clarity wireless keep your own phone requires a compatible unlocked device. User may need to change the phone's Access Point Name settings.

 

Service Speeds and Signal

Speed and Signal strength depends upon the cellular service coverage and equipment capabilities. The maximum speed for the service is 120 mbps that however, is not the average speed that our customers experience. Most customers experience speeds of 12 mbps to 35 mbps. Clarity Wireless  does not offer, promise, or guarantee minimum speeds. All services are provided on an AS IS basis and throughput speeds are not guaranteed.

 

Termination of Service

ALL PREPAID PLAN SALES ARE FINAL.

 Due to the unique nature of the service offered by Clarity Wireless , it may become necessary on rare occasions to permanently terminate or temporarily suspend our service at any time without advance notice to you.  You expressly agree that we have the absolute right to do so.  In such event, you will not be entitled to any refund or proration of any payment, including prepaid plans, you have made.  You agree not to seek any charge back or other credit from your bank or credit card company and expressly acknowledge that the full amount of payment you made was properly due and owing. 

 

A restock fee of $25 will apply to purchases that are shipped to customers. This includes, but is not limited to, wireless devices and bring your own sim packages. This fee will be subtracted from the total amount of the refund. The restock fee is not applicable to the purchase of monthly service for existing customers, monthly service purchases are final and cannot be refunded . 

We reserve the right to modify or discontinue the Service, temporarily or permanently at any time without notice. We may change any terms, rates, conditions, fees, expenses, or charges regarding your Service at any time without notice. 

 

You can choose to cancel your service at anytime with the understanding that there will be no refund. All services once paid for are non refundable. This applies to auto renewals, one time renewals, 90 day plans and 1 year plans. Once a service is paid for it cannot be cancelled for a refund. To request the closure of your account please send an email, call 877-870-8901 or use our live chat link on www.ClarityWirelesstx.com. Your account will then be closed at the end of the time period you have paid for. If you request that the account be closed on the same day there will be no refund on future days of service or previous payments.

 

Outages and Service Delays Out of Our Control

Clarity Wireless  will not be liable for delays, damages or failures in performance due to causes beyond its reasonable control, including, but not limited to, acts of a governmental body, acts of God, acts of third parties, fires, floods, strikes or other labor-related disputes, of other things we do not control, or an during a warranty replacement.

 

Revisions and Price Increases

Clarity Wireless  may revise the terms and conditions of this agreement from time to time, including any of the policies which may be applicable to usage of accounts or pricing by posting such revisions to our website at www.Clarity Wireless.com. You agree to visit this page and the links thereon periodically to be aware of and review any such revisions. Product costs can occur without notice. You will be notified regarding a price increase in your monthly plan prior to the effective date of the price increase.  If you do not agree to the new renewal price, it is your responsibility to notify Clarity Wireless  of cancellation of your plan prior to your renewal term or you will be billed at the new rate.

 

Resale of Clarity Wireless 

Customers are not permitted to resell or redistribute their accounts or products to other individuals or businesses without consent from Clarity Wireless  . If an account is found to be resold it may be terminated without notice and without a refund being issued. If you are interested in becoming a reseller please send an email request here.

Privacy Policy

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the https://www.Clarity Wirelesstx.com/ website.

 

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.Clarity Wirelesstx.com/, unless otherwise defined in this Privacy Policy.

 

INFORMATION COLLECTION AND USE

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

 

LOG DATA

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

 

COOKIES

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

 

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

 

You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.

 

SERVICE PROVIDERS

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

  • We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 

SECURITY

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 

LINKS TO OTHER SITES

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

COPYRIGHTS AND TRADEMARKS

The Website and its contents are intended for your personal use. The Website contains copyrighted material, which may include, without limitation, text, software, photos, audio and video clips, graphics, illustrations, images, logos, music, and sound. You may not modify, distribute, display, reverse engineer, perform, reproduce, create derivative works from, or in any way exploit any of the Website content.

Clarity Wireless and the Clarity Wireless logo are trademarks of Clarity Wireless. YOU ARE PROHIBITED FROM MAKING ANY USE OF Clarity Wireless LOGO OR TRADEMARKS.

The use of the copyrighted and trademarked material on the Website by you, or anyone else authorized by you, is strictly prohibited.

 NOTICES AND PROCEDURES FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to the website’s designated agent. ALL INQUIRIES NOT RELEVANT TO OR NOT COMPLYING WITH THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE.

Clarity Wireless respects the intellectual property of others and we ask you to do the same. Clarity Wireless will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws. Upon receipt of notices complying with the DMCA, Clarity Wireless will act to remove or disable access to any material found to be infringing or found to be the subject of infringing activity and will act to remove or disable access to any reference or link to material or activity that is found to be infringing.

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Clarity Wireless the following information. Please be advised that to be effective, the Notification must include ALL of the following:
(a) A physical or electronic signature of the person authorized to act on behalf of the owner of an exclusive copyright that it is allegedly infringed;

(b) A description of the copyrighted work that you claim has been infringed;

(c) A description of where the material that you claim is infringing is located on the Website;

(d) Your address, telephone number, and email address and all other information reasonable sufficient to permit Clarity Wireless to contact you;

(e) A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

(f) A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

CHILDREN’S PRIVACY

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

 

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. Our GDPR Privacy Policy was generated from the Privacy Policy Template.

 

AGREEMENT

I hereby certify that all the information provided is accurate to the best of my knowledge. I acknowledge that this agreement is subject to automatic renewal on the terms, conditions and rates then in effect unless I terminate the agreement, in writing. I acknowledge that a facsimile copy of this document is legally binding. IF APPLICABLE: iPhone Terms and Conditions: Use of iPhone constitutes acceptance of iPhone terms and conditions (including third party terms and conditions) found in the iPhone box. If you disagree with these, you can return the phone in accordance with the Clarity Wireless return policy.

I will be personally responsible for payment of all charges on this account.

My company will be responsible for payment of all charges on this account. I am acting with the apparent and actual authority of my company, and am duly authorized to sign this document on its behalf.

I agree with and to all the facts, terms, and conditions and set forth above. I also agree with and to the Cellular Data Terms and Conditions of Service, which are incorporated by reference as if fully set forth herein, including, without limitation, all terms and conditions relating to PRICE, LIMITATIONS OF LIABILITY, AND DISCLAIMERS OF WARRANTY.

LIMIT ON LIABILITY

The material on the Website may contain inaccuracies or typographical or other errors. Clarity Wireless makes no representations about the accuracy, reliability, completeness, or timeliness of the material on the Website. Use of the Website and any information contained therein is at your own risk. The content of the Website may or may not be periodically updated or revised at any time. These Terms and Conditions shall apply with equal force to any and all such updates or revisions.

Clarity Wireless DOES NOT WARRANT THAT THE WEBSITE WILL OPERATE ERROR-FREE OR THAT THIS WEBSITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS OR COMPUTER CODE THAT MAY BE TRANSFERRED TO YOUR COMPUTER WHEN DOWNLOADED. IF YOUR USE OF THE WEBSITE AND OF THE CONTENT CONTAINED THEREIN RESULTS IN THE NEED FOR SERVICING OR REPLACEMENT OF EQUIPMENT OR DATA, Clarity Wireless IS NOT RESPONSIBLE FOR THOSE COSTS.

The Website and its content are delivered on an “as-is” basis. Clarity Wireless reserves the right to change or discontinue any or all content or features of the Website or services offered through the Website without notice.

Clarity Wireless disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. By use of the Website, you agree that Clarity Wireless will not be liable for any modification, suspension or discontinuance of the Website or of any content, feature or service offered through the Website.

Clarity Wireless MAKES NO WARRANTY THAT THE USE OF MATERIAL OR CONTENT DISPLAYED ON THIS WEBSITE WILL NOT ALSO INFRINGE UPON THE RIGHTS OF THIRD PARTIES NEITHER OWNED BY NOR AFFILIATED WITH Clarity Wireless.
Typographical Errors Disclaimer and Limitation of Liability. In the event a Clarity Wireless product, service, or fee is charged or listed at an incorrect amount due to typographical, supplier pricing, or other error, Clarity Wireless shall have the right to refuse or cancel any orders placed that include the incorrect amount. Clarity Wireless shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.

 DISCLAIMER OF DAMAGES

In no event shall Clarity Wireless, its officers, directors, employees, agents or its affiliates be liable to you for any direct, indirect, incidental, special, punitive or consequential damages. You agree that there is no such liability even in the event that Clarity Wireless is notified beforehand of the possibility of damages. You agree that the liability, if any, of Clarity Wireless, its officers, directors, employees, agents or its affiliates arising out of any legal claim connected to the Website is limited to the amount you paid Clarity Wireless to use the Website or its services.

Some States do not allow such limitations of damages for certain legal categories, so the above limitation or exclusion may not apply to you or may be limited as per the laws and regulations of your State.

INDEMNITY

You agree to indemnify, defend and hold harmless Clarity Wireless, its officers, directors, employees, agents and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses including, but not limited to, legal and accounting fees, resulting from your use or misuse of the Website or your breach of these Terms and Conditions.

USER ACCOUNTS AND SECURITY

As a user of the Website, you may receive or establish an account in order to place orders, view picture scrapbooks, send SMS text messages, or take other actions available to account holders (“Account”). You are solely responsible for maintaining the confidentiality and security of your Account. You should not reveal your Account information to anyone else or use anyone else’s Account. You are entirely responsible for all activities that occur on or through your Account, and you agree to immediately notify Clarity Wireless of any unauthorized use of your Account or any other breach of security. Clarity Wireless shall not be responsible for any claims, obligations, liabilities, costs, debt, expenses, losses, damages, charges, fees, or fines, including but not limited to legal and accounting fees, arising out of the authorized or unauthorized use of your Account.

CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.